Significant Take note: Detect: This bike is offered for off-road or track use only. It is velocity and electric power restricted to comply with federal, state and local guidelines.
Mainly because we use Freight LTL, occasionally not all areas are deliverable. We will let you already know and request another handle in the event that we will not produce to in which you reside.
Sur-Rons are a bit big and hefty for shipping, so we deliver all our bikes using a Freight LTL support. All shipments will require a delivery appt. so please double check you included the proper e-mail and phone number so our Freight provider can organize your delivery!
We understand that in some cases an item may not be what you predicted to get, and in that contrary to function we invite you to definitely critique the following phrases linked to returning an item.
Once the product or service has become returned to us and has been ascertained being comprehensive (including the “authentic sealed” product or service box, Using the unit in its primary packing resources) and undamaged.
When you receive a shipping notification, it is simply too late to terminate the order and you need to ask for a return.
Sur-Ron USA Fortunately supplies liftgate companies for those who need it, but every other companies might be finished at your own personal cost (like inside deliveries).
Bikes are big and costly to ship, and after you ride it it is made use of, and we do not supply any returns on your bicycle Except if it's useless on arrival. We are not a rental store, and really advocate doing your exploration ahead of finishing your acquire with us.
We wish to ensure that you are pleased and also have a rewarding Over-all expertise just after acquiring our products and solutions. That getting reported, We've got some facts about our Shipping and delivery and Return policies beneath.
Your Surron are going to be transported as freight from our Southern California warehouse so it's not your common smaller packet supply truck that will deal with it. In the event the transport deal with you employed can be a residential one particular then the shipping and delivery date that is revealed over the tracking program is probably going not the working day that they will supply it to.
If a bike provides a slight beauty difficulty (like a scratch, or chip over the paint), We're going to make an effort to come to an affordable lower price but this isn't grounds for guarantee alternative or for the return.
For thirty days following the shipping day we can change any section which is deemed defective from producing.
Also this bicycle is offered Along with the 38ah battery upgrade. The upgraded battery offers you a couple of extra miles of variety and employs the Samsung 35E cell in place of the common Panasonic PF cell.
We accept returns in just 30 days of primary ship date assuming that the product is in the original sealed product box, unopened, and undamaged.
Fill within your e mail beneath to request a whole new password. An email will likely be despatched towards the handle beneath that contains a hyperlink to verify your electronic mail deal with.
Please will not bypass this restriction or modify it to go more quickly.. The customer requires entire accountability of the correct use of the solution which may or may not conform to all applicable rules from the area it's ridden.
We may possibly elect to website not accept or authorize return of products which aren't in their unopened, unique packaging, or are altered or modified with third-get together or aftermarket areas or elements.
I conform to the conditions and terms and suppose responsibility for: Ensuring that the age with the rider is at least 16 decades aged.
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